1. Rose Education C.I.C Privacy and Cookies Policy

Introduction

This Privacy and Cookies Policy describes how we, Rose Education C.I.C (registered company number 13808055), collect and process your Personal Information when you visit https://rose-education.org or use our services.
Personal information includes any information about an individual from which that person can be identified. We know how important your personal information is, and we will take great care to hold and use it correctly and in accordance with UK data protection legislation.

Personal information we collect and how we use it

When you visit our website, we use cookies to automatically collect information about your device (please see more about this below).
We receive and store any information you enter on our website or provide us in any other way. For example, when you make an enquiry or register with us, we collect information, including your first and last name, email address, and phone number. We will also collect information about your child, including their name, date of birth, educational details, and the reason for seeking tuition.

We use the information you provide to register you for tutoring services, to set up a client file, to enable you to create an account on the website, to enable communications between you and your tutor, and to provide support and feedback. These are necessary for us to enter into and perform our contract with you.
Your Personal Information will be accessible by your tutor so that they may contact you to arrange and deliver the tutor sessions.
Suppose you book tutoring services through our website. In that case, we may collect your credit or debit card details (“Financial Information”) in order to pass to those third parties necessary to process the transaction.

We may send you emails with updates about our existing services, upcoming promotions, surveys, or new services that we think you may be interested in from time to time. If you do not wish to receive these emails, you may unsubscribe.

Cookies

Like many businesses, we use technologies like cookies whenever you interact with our website. Cookies are small text files that some websites store via the browser on your device’s hard drive when you visit them. These obtain certain types of information about your device, information about your web browser, IP address, times and dates of actions you take on our website, which individual web pages you view, and how you interact with the site. They can help make your experience more efficient by remembering your preferences.
For more information about cookies, how to learn how to stop cookies from being installed, or how to delete cookies, please visit allaboutcookies.org.

How we share your Personal Information

We will never sell your Personal Information to others.
Except as specified above for Financial Information, which we share with third parties as necessary to process payments, we will not share your Personal Information with third parties without your consent.

Your rights

In line with legislation, you have the right to request access to the Personal Information we hold about you. You also have the right to request that incorrect or incomplete Personal Information be corrected, updated, or deleted.

Data Retention

We retain your Personal Information while you are a client of ours and for no longer than necessary when this comes to an end. We securely erase your Personal Information from our systems when it is no longer required.

Changes to this policy

We may update this privacy policy from time to time by updating this page to reflect legal, operational, or regulatory changes.

How to contact us

For more information about our privacy practices or if you have any questions, please contact us at info@rose-education.org.uk